Skip to main content

Administrative and professional services

Throughout our Trust, administrators and professional services teams provide friendly, efficient and effective support to our departments, our patients and their families. Some work in wards with clinical staff, serving as the first point of contact and the public face of the Trust, while some work behind the scenes, but all contribute to the smooth running of the Trust.

Whether you’re looking for your first steps into a career in administration or you're an experienced administrator, we’d love to hear from you. Take a look at our current administration vacancies to find out more or contact the recruitment team by emailing recruitment@uhs.nhs.uk or giving us a call on 023 8120 6525.

We also have a temp bank that provides an opportunity for flexible working in many of our administrative and professional support service teams. If this is something you are interested in, then please contact UHS@NHSProfessionals.nhs.uk to find out how you can join NHS Professionals.

Read more about some of the administrative and professional service teams at UHS below.

Communications

From handling 2,000 media enquiries a year to organising the hospital’s annual open day, there is never a dull moment in the UHS communications department.

The talented team manages our websites, social media, patient information leaflets, publications and staff communications, as well as ensuring our Trust members are kept up to date with what’s going on.

If you're interested in joining us, take a look at our current communications vacancies.

Finance

The Trust receives an operating income of over £750m each year, and the finance department plays a key role in ensuring that both income and expenditure budgets are managed effectively to deliver the best possible care for our patients. It also plays a pivotal role in strategic financial planning and management for the organisation.

The finance department consists of the following teams:

  • Income management and cashiers
    Ensures the Trust gets paid for the clinical activity it undertakes as well as receipting cash and patients' property and money.

  • Management accounting
    Provides a full financial management service including budgetary control, costing and the production of management information. The team also provides advice to the Trust and clinical divisions to attain budgetary targets and maintain concurrence with financial procedures.  

  • Financial control
    Responsible for the production of the year-end accounts, cash management and forecasting, and management of the balance sheet and debts.

  • Service line reporting
    Uses patient level information and costing system (PLICS) to allocate costs and income to patients. This information is then aggregated to report profitability at divisional care group and service level.

  • Capital team
    Monitors the Trust’s capital programme, maintains the Trust’s fixed asset register and supports the Trust’s investment group.

  • Projects team
    Supports a diverse range of strategic Trust-wide projects.

We are able to offer finance staff the chance to undertake professional qualifications such as Association of Accounting Technicians (AAT), Chartered Institute of Management Accountants (CIMA), Association of Chartered Certified Accountants (ACCA) and the Chartered Institute of Public Finance and Accountancy (CIPFA). We also support management and leadership training through our strong links with the Healthcare Financial Management Association (HFMA) and Health Education Wessex, and work with the University of Southampton to offer undergraduate placements.

If you’d like to find out more about becoming part of the finance team, take a look at our current vacancies to find out more.

Human resources

Our human resources department works to ensure our Trust has the right people in the right jobs, that we support and nurture the development and progression of our employees, and that we are compliant with both internal and external regulatory requirements.

The teams that make up our HR service work collaboratively to ensure that we are proactively and continuously improving all aspects relating to employment. They include:

  • Recruitment
    Made up of the corporate recruitment team, the transactions team and the medical recruitment team, this team supports the advertising of roles, recruitment of staff, processing of contracts and payroll functions of the Trust.

  • Employee relations
    An expert team responsible for providing employee relations advice and HR solutions to managers. Our vision is 'to provide commercially risk based advice to the business on a wide range of employee relations issues'.

  • Business partners
    Senior HR specialists who are divisionally aligned and work alongside the HR employee relations unit to support the organisation through HR innovations in areas including learning, employee engagement, talent management and change management initiatives (consultations).  

    They work closely with the divisional and Trust management teams and provide support to the Trust by influencing and steering strategy and strategy implementation.

We are able to offer our HR staff the chance to undertake professional qualifications such as Chartered Institute of Personnel and Development (CIPD) accreditation, development opportunities including management and leadership training, and career pathways to suit their aspirations.

If you’d like to find out more about becoming part of the team, take a look at our current HR vacancies

Patient services

Our patient services centre is the hub of outpatient administration within the Trust, where patients are able to cancel or rebook appointments, request follow-ups, and ask any questions they may have.

It's an interesting, fast paced and continuously developing department to work in, and we are always looking for people with excellent customer service skills, administrative experience and a fantastic eye for detail to join the team.

If you’d like to find out more, take a look at our current PSC vacancies or contact becky.talbot@uhs.nhs.uk with any questions you may have.

Training, development and workforce

The training, development and workforce (TDW) team works with all UHS staff (as well as students on placements) to support their progression in both clinical and non-clinical careers. We aim to help you develop your personal and professional skills through education, training and mentoring. It's our goal to ensure that our current and future staff can deliver the highest quality healthcare to our patients.

We support the organisation to ensure employee wellbeing and equality through fair, fit for purpose rostering and deployment of staff. By providing leading edge workforce systems for staff for rostering and pay, we assist frontline staff in the planning and delivery of safe staffing and safe patient care and engender working together to make this happen.

We also quality assure education and training standards across the Trust to ensure we are providing high quality education and training that meets and exceeds national benchmarks and standards.

The TDW team is made up of several teams who all work together to deliver our service:

  • Medical education

  • Business admin

  • Wider healthcare education

  • Leadership and development

  • Scientist and AHP education

  • Education and learning quality

  • Workforce systems and development

Within TDW, we encourage our staff to take ownership of their own careers and support their development within their chosen pathway, whether that's technical, educational, or management and leadership.

To find out more about roles in any of our teams, take a look at our current vacancies or get in touch with us on recruitment@uhs.nhs.uk with any questions you may have.