Richard is now an informatics manager at UHS - part of a team that, among other things, monitors and reports on the Trust’s performance across a range of different topics, to help improve the organisation.
'It can be challenging at times - we have to consider such a huge number of different variables, monitor key performance indicators and cope with the sheer volume of patients that are treated at UHS. With a great number of different improvement projects going on, it’s important that we prioritise the various different bits of information we act upon.
'There are so many good things about my job – it’s hard to choose just one thing, but I’d have to say that I really enjoy the challenge in investigating the puzzle, interrogating information in different ways to get to the truth at the bottom of the data. It’s almost like a mystery that we have to try and solve.
'Working in the NHS is like working with family - everyone’s in it together. Because it’s such a large organisation, there are opportunities everywhere. I couldn’t recommend it more for anyone looking to start their career journey.'
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