We are looking for highly motivated and proactive individuals to join our busy department as Patient Administrators. In this role, you will build strong relationships with consultants, administrative teams, nursing staff, and external providers, ensuring a smooth patient pathway through the department. 

Confidently use Microsoft systems, working with minimal supervision and demonstrating a tactful, sensitive approach to challenging situations.
Exhibit empathy and excellent communication skills, acting as the first point of contact by handling telephone calls, emails, and visitors, responding promptly and efficiently to queries, or redirecting them to the appropriate person/department.

Thrive under pressure and prioritize your workload effectively. Collaborate with a large team, demonstrating flexibility in multitasking and covering for colleagues as needed. Communicate effectively with ward teams, matrons, divisional nursing staff, consultants, ward administrators, and patients.

Familiarity with the Trust's electronic systems is advantageous but not essential, as training will be provided