Responsible for implementing all administrative processes along the patient pathway to ensure the patient’s journey is managed efficiently and in accordance with targets and agreed timescales.
Utilise computerised systems to locate case note and investigation results and to ensure patient information is maintained and updated.
Liaising with Private Patient Coordinators where appropriate you will ensure a seamless patient journey.
Monitor and process referral requests and ensure referral grading outcomes are logged on the appropriate patient information system escalating issues as required.
Provide patient administration service for regional clinics.
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