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Senior Administrator

This post is only open to internal applicants View job details

Main area: Administrative and Clerical

Grade: Band 3

Hours: Full time, Part time - 37.5 hours per week

Job ref: 188-AC131024-I

Site: Southampton General Hospital

Town: Southampton

Salary: £24,071 - £25,674 per annum (pro rata)

Closing: 23/10/2024

We are excited to announce the opportunity for a Senior Administrator position.

We are seeking a dynamic and enthusiastic individual with a background in delivering first-class customer service to join our friendly team. You'll develop working relationships in an inclusive, diverse, and multicultural environment, reflecting our Trust's values.. 

The PSC is open from 7am to 6pm Monday to Friday and 8am to 4.30pm on Saturday. 

Patient Services Centre (PSC) staff are hardworking, committed to patient care and often the first point of contact for the patients, they are responsible for

•    Making and receiving around 20,000 calls per month from patients  
•    Booking over 650,000 outpatient appointments each year, covering 50 specialties across the Trust
•    Booking first and follow up appointments, rescheduling appointments, cancelling appointments and clinic management


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