Ensure patients are communicated with effectively in relation to their appointments/admissions and that appointments are in line with the Trusts access policy, highlighting issues and taking corrective action where necessary.
Process requests for clinic/ admission changes, cancellations and creations and monitor attendance at appointments rearranging further appointments as required.
Provide administrative support for a number of consultants within the clinical speciality area or for the management team, including maintenance of diaries, appointments, co-ordination of leave, co-ordination of expense forms, correspondence derived from any educational / supervisory or research activity.
Required to provide cover for other Patient Administrators to ensure a consistent and effective administration service is always maintained.
Employer certification / accreditation badges