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Urology healthcare support worker


Main area: Urology healthcare support worker

Grade: Band 3

Hours: Part time - 22.5 hours per week

Job ref: 188-HCSW060526

Site: Southampton General Hospital

Town: Southampton

Salary: £25,760 - £27,476 per annum pro rata

Closing: 27/05/2026

Main Duties and Responsibilities:
Support clinicians in the delivery of high-quality patient care within the urology outpatient setting
Provide compassionate, professional, and dignified care to all patients
Perform male and female catheterisation (training can be provided if required)
Undertake venesection and cannulation where competent to do so
Chaperone during examinations and procedures as required
Receive and manage telephone referrals from GPs, Emergency Departments, community teams, and patients and document accurately. 
Liaise with community nursing teams and complete referrals where appropriate
Arrange and coordinate ongoing clinical supply orders for patients
Ensure clinic rooms are appropriately prepared and stocked
Escalate concerns appropriately and work within own level of competence
Work both independently and as part of the wider multidisciplinary team
Develop autonomous working practices once deemed competent and appropriately trained


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